The process of becoming a member of UCARE involves an audit in which an auditor from a certified UCARE center will determine if and how your center meets the 32 UCARE criteria.
Once the UCARE Office has reviewed the application and the center’s presentation, we will look for an auditor.
We ask if you already have an auditor in mind – any head and deputy of a certified UCARE center can be an auditor. If not, we are of course happy to find one for you. Once an auditor is found, we will connect you and leave you to find a convenient date.
First UCARE audits should be performed on site. In special cases, audits by video conference are possible. For example, if the auditor has recently visited the applicant center in person or will visit at the next opportunity or the pandemic situation requires it. Videoconference audits need to be approved by the UCARE office before the audit.
A video conference platform should be used for the audit on remote and the UCARE office will be happy to help if auditors or applicant UCAREs do not have access to such a platform. The UCARE office is ready to answer any questions on remote auditing that applicant centers may have.
For both cases (on site or on remote audit) up to 2 hours should be scheduled for the audit meeting.
After the audit visit, the UCARE steering committee will review the audit report that your auditor filled out and the UCARE office will inform you about the results. If the audit was successful, you will receive a UCARE certificate from us that is valid for two years.
If the audit was not successful, you will receive an explanation on which criteria your center should work on, after which another audit can be performed.
Watch a short video on the whole process here: